Agency Annualised New Premiums & Financial Results FY 2019

TRANSFORMATION OF GENERAL BUSINESS Allianz Push For Profitable Portfolio 1 Shift to NM 2 Introduce new products 3 Motor profitability 4 Retention & Renewal Management ए Underwriting & Claims Transformation 5 Claims management 6 Underwriting & pricing Organisational Transformation 7 Increase corporate productivity 8 Agency 2.0 9 Branch configuration Digital Leadership 10 E2E digital ecosystem to serve as customer acquisition & sales engine Digital and Advanced Analytics: Digital strategy roadmap; advanced analytics roadmap Governance: Project management architecture with clear KPIs; Evolusi team setup Change Management: Change story, communication and employee engagement plan O Copyright Allianz SE 16

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