Investor Presentaiton
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Woolworths Group
Annual Report 2023
Sustainability
Risk movement:
Our commitment to sustainability
is a core part of living our purpose,
values, and ways-of-working. We are
also committed to protecting the
rights of workers across our global
supply chain. By focusing on how
we manage our environmental impacts,
our contribution to a healthier and more
inclusive society, how we source our
products, and how we protect the rights
of workers; we will maintain our position
as a responsible and trusted retailer.
Climate change-related risks such as
transition risk, physical infrastructure
risk, and food security risk could
impact our business operations
and fall short of stakeholder
and societal expectations if not
managed appropriately.
Our risk management
approach includes:
•
•
monitoring our commitments
within our Group Sustainability
Plan 2025 and reporting our
progress to our governance
forums to demonstrate that we
are accountable, maintaining our
leadership intent and effectively
integrating sustainability across
our businesses and platforms
annual review of the human rights
program, including assessment
against key external benchmarks
and stakeholder feedback for
continuous program improvement
and refinement of our controls.
Our programs include due diligence.
requirements for specific suppliers,
plus self-assessments, audits, and
contractual requirements
assessment and modelling
of climate change scenarios
which feeds into our operational
resilience planning and
decision making.
Further detail on our material
sustainability-related risks can
be found on pages 42 to 59 as well
as our Sustainability Report.
Committee:
B
S G
RAS Lead:
Chief Sustainability
Officer
Technology
Risk movement:
Our technology footprint continues
to grow in size and complexity due
to changing business or regulatory
requirements. Associated with this
is the increasing threat of cyber and
risk. As a result, we continue to evolve
our cyber and risk related capabilities
to strengthen operational and
data security.
Our risk management
approach includes:
•
.
continually enhancing our critical
technology processes, and cyber
control frameworks and standards
supported by investment
in technologies, systems,
infrastructure, and capabilities
to provide secure, stable and
available platforms
regular review and monitoring
of our information technology
infrastructure and applications
to assess security threats,
supported by full incident response
and management programs
engagement of independent
parties to provide assurance over
the adequacy and strength of our
cyber and security processes
and controls
replacing obsolete technology
assets and/or keeping our
technology assets current
ongoing review and monitoring
of controls, supported by
independent assurance activities
to assess their effectiveness
governance and oversight
mechanisms to adapt to the
ever-changing threats and
regulatory requirements that
support decisions and investment.
towards technology enablement,
system availability, and
information security.
Committee:
B R G
RAS Lead:
Chief Information
Officer & Director,
Group Enablement
Supply chain and
operational resilience
Risk movement:
Minimising interruption in our
international and domestic supply chain
means that we are able to maintain the
availability of products and services
to the customers and communities
we serve. This includes understanding
the physical impacts of climate change
on our assets and operations. Over the
past 12 months the resilience of our
supply chain has been tested as we
responded to post pandemic-related
absenteeism, extreme weather events,
and geopolitical tensions.
Our risk management
approach includes:
review and approval of the
Group's supply chain strategy
and network plans by the Board
with capital investment to build
network resilience by optimising
our distribution and customer
fulfilment centres, transport
operations, and last-mile deliveries
business resilience frameworks,
standards and tools to provide
guidance on how we prevent,
prepare, respond to, and recover
from key events
maintaining our critical infrastructure
risk management program to meet
our requirements under the SOCI Act
monitoring and responding to key
events that threaten the continuity
of our operations through crisis and
emergency management teams
and protocols
working closely with our supply chain
and transport partners to respond
to changes in our environment
internally and externally, including
the impacts of climate change
forward-looking scenario and
business continuity planning to
manage the flow and distribution
of product and maintain
operations for natural disasters
or pandemic-related events.
Committee:
RAS Lead:
B G
Managing Director,
Primary Connect & Chief
Supply Chain Officer;
Chief Information
Officer & Director,
Group Enablement
Financial
Risk movement:
We are committed to providing
accurate, timely and transparent
financial disclosures whilst building
financial strength and optimising
our financial performance. We are
exposed to adverse movements in
foreign exchange, interest and inflation
rates that could impact profitability
and the availability of liquidity. Liquidity
management, including making timely
payments to team members and
suppliers, is an important operational
requirement and necessary to support
growth initiatives.
Our risk management
approach includes:
managing specific treasury risks,
interest rates, foreign currency,
and counterparty risks in line with
our treasury policy
regular monitoring of financial
performance, including key
performance metrics, and revision
to short-term and longer-term
financial targets to incorporate
changes to the external market.
Results are subject to external audits
conducting sensitivity analysis and
scenario planning to assess the
adequacy of our funding and long-
term liquidity position, including our
ability to deliver strategic initiatives
establishing dedicated cross-
functional working groups to
monitor and respond to areas
of emerging risk. For example,
the impact of inflationary pressures
an insurance program that
protects us against accidents,
natural disasters, and other events.
We have a range of externally
placed insurance policies and
self-insured programs which
we monitor to help us manage our
risk exposure. We consider our
insurance program to be sufficient
in the context of the nature and
scale of our business
ongoing monitoring of new
accounting, financial and tax
regulations and implementing
required changes to
enable compliance.
Committee: B A G
RAS Lead: Chief Financial Officer
Strategy and
transformation
Risk movement:
We aspire to create better
experiences for our customers,
teams, communities, and other
stakeholders. Our Group businesses
and platforms come together
to deliver on our purpose and
strategic objectives in a competitive
retail environment.
Failure to execute our strategy
may impact our ability to remain
competitive and deliver our growth
plans. As such, we manage strategy
and transformation risks by working
with agility and end-to-end as
one team.
Our risk management
approach includes:
•
dedicated strategy teams,
transformation teams and change
management capabilities that partner
with the business to assist with
evaluating and mitigating the impact
of continued and significant change
on our operations and our team
considering risks in the operational
and strategic planning rhythms,
quarterly delivery cycles, and
through our M&A activities. Review
and approval of our strategies
by the Board and regular updates
on progress against agreed metrics
consideration of risks when
developing significant projects
through our project risk framework
assigning accountability of
our strategic objectives to key
management in the annual strategy
and quarterly delivery cycles
key management and governance
forums to review and analyse key
metrics and trends with regards
to customer buying patterns,
supplier metrics, team results, the
competitive landscape, regulatory
changes, future sales propositions,
promotions, and marketing activities
to monitor and adjust priorities.
Committee: B G
RAS Lead:
Chief Executive Officer;
Chief Transformation
Officer
Legal, regulatory
and governance
Risk movement:
We are subject to a wide range of
legal and regulatory requirements,
in relation to health and safety, product
safety, employment, competition and
consumer, and corporate regulation.
Failure to comply with any legal
and regulatory requirements
could negatively impact our team,
customers, operations, shareholders
and reputation, and expose the
Group to investigations, litigation
or prosecution which may adversely
impact our financial performance
and licence to operate.
Our risk management
approach includes:
•
dedicated legal compliance and
risk teams who partner with our
businesses and other operations
to advise on and monitor legal,
regulatory, and public policy
changes and issues and support
innovative opportunities
our code of conduct which
provides clear guidance to all
of the Woolworths Group team
on our compliance and behavioural
expectations, and includes a clear
statement of our core values
having a compliance risk
framework, business-specific
operational compliance plans,
and assurance programs, which
support effective operations
and identifying any emerging
or changing regulatory impact
new starter and annual compliance
training programs which are
required to be completed by all
team members
our ethics reporting service
(Speak Up), which encompasses
a formal whistleblowing process
through which we actively
encourage current and former
team members, suppliers, and their
families to report, anonymously
or otherwise, any wrongdoing
or breaches of the law.
Committee: B R G
RAS Lead: Chief Legal Officer
1
highlights
Performance
2
Business
review
3
Directors'
Report
4
Financial
Report
LO
5
Other
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