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Investor Presentaiton

HOUSING LOAN DEFERRALS AUGUST 2020 BOQD GROUP . SUMMARY 79% of customers remained on BRP after the 3 month check-in period • 17% of customers withdrew from the BRP at the 3 month check-in On expiry, 43% of customers have recommenced repayments after the payment deferral (of the 4.9% expired as at August) • 52% of customers with expired loan deferrals (as at August), require support beyond the initial 6 month repayment deferral period HOME LOAN DEFERRAL - EXPIRY TERM First term current deferrals, 94.8% C Expired term deferrals, 4.9% Extension term current deferrals, 0.3% HOME LOAN DEFERRAL - CHECK IN OUTCOMES Remain on deferral package, 79% C Seeking relief beyond 6 months, 3% Change to interest only, 1% Cancel relief package, 17% Bank of Queensland Limited 2020 Full Year Results Presentation 51 557
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