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Investor Presentaiton

-2.227 Sep-13 27,9% → Dec-13 27,5% Mar-14 26,4% Jun-14 25,5% Sep-14 24,9% Dec-14 24,8% Mar-15 25.3% Jun-15 25,7% Sep-15 26,5% Dec-15 28,2% Jan-16 28.2% 40,0% Feb-16 27,9% 40,1% Total customer flows 2 per quarter (€ mn) 903 870 446 450 386 283 326 65 -11 -411 -546 1 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 Market Shares and Customer flows in Cyprus Market share evolution in Cyprus Deposits Loans Cumulative Customer flows 2 (€ mn) 900 600 (1) Up to 28 March 2016 (2) Customer flows are defined as the difference between changes in the stock of customer deposits and changes in the stock of gross customer loans, taking into account, among others, provisions, write offs, accrued interest, fair value adjustments and foreign exchange fluctuations. Bank of Cyprus 39 DINO 300 0 -300 -600 -900 -1.200 -1.500 -1.800 -2.100 -2.400 -2.700 -3.000 31/03/13 30/06/13 30/09/13 31/12/13 31/03/14 30/06/14 30/09/14 31/12/14 31/03/15 30/06/15 30/09/15 31/12/15
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