Q3 2020 Business Update amid Covid-19 slide image

Q3 2020 Business Update amid Covid-19

Assets and liabilities: customer loans by country of risk Net customer loans up 2.7%, NPLs down 7.0% ytd Net customer loans (EUR bn) - Performing loans (EUR bn) Non-performing loans (EUR bn) +2.7% +3.2% 160.2 163.7 164.5 163.3 164.3 159.3 5.9 [5.7] 5.9 [5.7 -3.8% [5.2 8.8 8.5 5.2. 8.5 8.8 8.5 1.9 2.1 2.1 8.4 6.8 7.3 7.2 1.9 2.1 2.2 4.1 5.4 5.3 5.3 6.7 7.1 7.1 4.0 4.0 5.4 5.4 5.3 0.1- 9.3 9.2 9.6 9.3 9.7 0.2 [0.2 0.1 9.4 0.0 0.2 0.0 0.2 0.0 14.8 15.4 15.6 14.7 15.4 15.6 0.6 0.6 0.6 0.1 0.1 28.1 28.0 27.3 28.0 28.1 27.4 0.1 0.4 0.4 0.4 0.4 0.4 0.4 0.6 0.6 0.6 80.3 81.7 83.2 79.7 81.2 82.9 1.6 1.5 1.5 31/12/19 30/06/20 30/09/20 31/12/19 30/06/20 30/09/20 31/12/19 30/06/20 30/09/20 AT CZ SK RO HU HR RS Other EU Other • • Performing loans enjoyed solid growth across most geographies, decline in CZ and HU due to FX depreciation Corporates performed better than Retail . Decline in NPL stock continued ERSTEŚ Group Page 41
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