TECHNOLOGY @ RBC slide image

TECHNOLOGY @ RBC

Investor & Treasury Services Specialist provider of asset services, a leader in Canadian cash management and transaction banking services, and a provider of treasury services to institutional clients worldwide - - Ranked #1 Fund Administrator Overall(1) Ranked #1 Asset Servicer in North America (2) for the second consecutive year Named Best Trade Finance Bank in Canada for the eighth consecutive year(3) Short-term funding and liquidity management for RBC Strategic Priorities Grow income and market share among Canadian asset managers, investment counsellors, pension funds, insurance companies, and transaction banking clients Compete in segments and markets which offer the highest risk-adjusted returns Provide our clients seamless digital journeys and secure, robust and continuous service Design and re-engineer our services to improve client satisfaction, efficiency and risk controls Use technology and data insights to solve our clients' current and future challenges Net Income ($ millions) 741 741 Average Deposits ($ billions) (4) Efficiency Ratio 188 74% 175 161 69% 133 125 62% 536 103 116 60% 475 78 54 59 59 63 2017 2018 2019 2020 2017 2018 2019 2020 2017 2018 2019 2020 Client deposits Wholesale funding deposits (1) R&M Fund Accounting & Administration Survey, 2020. (2) R&M Investor Services Survey, 2020. (3) Global Finance, 2020. (4) Totals may not add up due to rounding. 16 BUSINESS SEGMENTS RBC
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