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Investor Presentaiton

Consumer Banking Strategy: Build differentiated value proposition Status quo Affluent are the key contributors to volume and profitability with a significant number of customers Key Strategic Priorities Key Strategic Initiatives . Revisit segmentation and coverage Segregate coverage of affluent and mass affluent with virtual remote RMS for mass affluent and centralized team for affluents Revise capacity of affluent RMS after separating mass affluent, fix load allocation across them Redesign the 500 operating model Revamp value proposition Streamline and automate key processes . Rethink branch footprint: • . Revise branch coverage Introduce new products and services • Redesign: • credit, • • Introduce dedicated branches for corporate, Launch new digital app for consumer customers • onboarding and • account maintenance affluent and private banking Repurpose space journeys for affluent banking The Saudi Investment Bank - 3Q 2023 Investor Presentation P. 20
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