Interim Results
MAXIMISING OUR EXISTING BUSINESSES
Cruise and Travel*
Strong Ocean Cruise bookings and progress on River
Cruise alongside launch of new digital Travel business
66%
Ocean
Cruise load
(HY 2021-56%)
factor
Insurance
Challenging market conditions with steps taken to
return to growth
€74
£318
8.8
36%
+3%
Ocean
Ocean Cruise
Ocean
Cruise first
per diem
time buyers
total
policies in
force
motor and
home margin
(HY 2021-£294)
(HY 2021-48%)
per policy
(HY 2021-£76)
Cruise
guest
satisfaction
(out of 10)
(HY 2021-9.0)
83%
motor and
home
retention
(HY 2021-81%)
50%
motor and
home direct
share
(HY 2021-58%)
Launched
new
Travel
offer
£2,241
Travel ave.
revenue per
customer
(HY 2021-£2,000)
Launched
premium
jet
touring
27k
River Cruise
and Travel
passengers
(HY 2021-1k)
(8%)
motor and
home policy
sales
(HY 2021 +0.5%)
Launch of
standard
one-year
motor
product
*Cruise refers to our Ocean Cruise and River Cruise businesses. Travel refers to Saga and Titan Travel's touring, stays and tailor-made products
£18m
prior-year
reserve
releases
(HY 2021-£18m)
110%
current year
COR
(HY 2021-88%)
5
Interim results for the six months ended 31 July 2022
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