Financial Performance and Remediation Update

ESG GOVERNANCE & PERFORMANCE Audit Committee Chair: David Armstrong Customer Committee Chair: Ann Sherry BOARD COMMITTEES: Nomination & Governance Committee Chair: Philip Chronican People & Remuneration Committee Chair: Anne Loveridge Risk & Compliance Committee Chair: Simon McKeon Sustainability Council Chair: Les Matheson Updates on ESG risks are provided to the Board Risk & Compliance Committee and Board as appropriate EXECUTIVE COMMITTEES OVERSEEING KEY ASPECTS OF ESG RISK Executive Risk & Compliance Committee Chair: Shaun Dooley Group Non-Financial Risk Committee Chair: Patrick Wright Group Credit & Market Risk Committee Chair: David Gall NAB's overall approach to corporate governance available at: nab.com.au/corporate governance Summary of relevant ESG policies and positions available at: nab.com.au/esgrisk IMPLEMENTATIION OF APRA SELF-ASSESSMENT ACTIONS AND ROYAL COMMISSION RECOMMENDATIONS • . Of 26 actions identified in NAB's 2018 Self-Assessment, all but three are now embedded and closed, those remaining relate to reviews that are ongoing in nature NAB will engage with APRA to determine whether related issues identified in NAB's Self-Assessment have been addressed to the satisfaction of the regulator Reform program has driven improvement in governance, accountability and culture, to address the root causes of past failings The voice of the customer is now firmly represented, executive accountabilities are clear due to updated operating model and risk committee structure has improved ownership and accountability for risks and issues • Actively Implementing all applicable reforms following the Banking & Financial Services Royal Commission Not applicable Do not currently require action In progress Completed or well advanced 21 24 10 21 101 National Australia Bank

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