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Investor Presentaiton

Australian deferrals. Total mortgage deferral packages provided (% by balances) 92.4 ~149,000 accounts supported ($55bn in balances) 43 95 4.0 3.5 ■Returned to normal repayment or paid down ■Restructured Hardship ■Remain on deferral 0.1 Accounts in hardship following deferral represent 30bps of total Australian mortgage accounts (43bps by balance) Total business deferral packages provided (% by balances) ~33,000 business customers 4.0 95.0 supported 1.0 ($10bn in balances) 1 Excludes Auto loans. Credit quality • Mortgage deferrals update • 139k accounts had returned to full payments or paid down their loan ($50.8bn in balances) 9.6k accounts required further assistance ($4.1bn in balances) 4.5k accounts moved into hardship arrangements following the end of the deferral period ($1.9bn in balances) 5.1k accounts had their loans restructured, mostly moving to a 12- month interest only period ($2.2bn in balances) A very small number of accounts remained in deferral in April Business deferrals update • Support provided to ~16% of eligible business lending balances Returned to normal repayment or paid down In arrears ■Restructured or hardship • At the end of March 95% of customers returned to full payments and <5% requested further assistance. Of those that requested further assistance: - Most impacted industries were: Property & property services, Business services, and Accommodation and hospitality sectors; and - Most impacted states were: Victoria followed by NSW $0.4bn balances, 3.1k accounts missed payments or in hardship¹ 58 Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack Westpac GROUP
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