Investor Presentaiton
Australian deferrals.
Total mortgage deferral packages provided (% by balances)
92.4
~149,000
accounts
supported
($55bn in
balances)
43
95
4.0
3.5
■Returned to normal
repayment or paid down
■Restructured
Hardship
■Remain on deferral
0.1
Accounts in hardship following
deferral represent 30bps of total
Australian mortgage accounts
(43bps by balance)
Total business deferral packages provided (% by balances)
~33,000
business
customers
4.0
95.0
supported
1.0
($10bn in
balances)
1 Excludes Auto loans.
Credit quality
•
Mortgage deferrals update
•
139k accounts had returned to full payments or paid down their loan
($50.8bn in balances)
9.6k accounts required further assistance ($4.1bn in balances)
4.5k accounts moved into hardship arrangements following the
end of the deferral period ($1.9bn in balances)
5.1k accounts had their loans restructured, mostly moving to a 12-
month interest only period ($2.2bn in balances)
A very small number of accounts remained in deferral in April
Business deferrals update
•
Support provided to ~16% of eligible business lending balances
Returned to normal
repayment or paid down
In arrears
■Restructured or hardship
•
At the end of March 95% of customers returned to full payments and
<5% requested further assistance. Of those that requested further
assistance:
-
Most impacted industries were: Property & property services,
Business services, and Accommodation and hospitality sectors;
and
- Most impacted states were: Victoria followed by NSW
$0.4bn balances, 3.1k accounts
missed payments or in hardship¹
58
Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack
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