Investor Presentaiton

New Collection Model A2 New collection model that identifies the best action to be applied to each client, avoiding costs and increasing assertiveness (R$) Result of R$1 Spent by Type of Collection Action² 17.5 8.1 I….. New Initiatives ■ Development of a new client segmentation will allow more efficient collection actions New hiring model that also stimulates competition between the hired consulting firms Fixed Ruler 7.5 3.8 3.0 Segmented Ruler Meter Reader Consulting Soft Actions¹ Protest Disconnection Letter Dynamic Ruler Intelligent Collection System (collection actions suggested by the system) There is a trend of reduction of the "disconnection" action that generates lower returns AES Eletropaulo 1 Contact the client by means of SMS, ARU or E-mail 2 Basis: period of 3 months between Feb-17 and Apr-17 ང་ 25

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