SAGA Investor Update

Insurance KPIs tracking positively Goal Actual . Policy count (M+H) Stable (3%) Direct share >50% 57% • Retention ~73% 75% Gross margin per policy £71-74 £74 Costs £99m £93m • • • Challenging market environment through most of 2019; we maintained a disciplined approach Success story with 3 year fixed - sold c320,000 policies, over 20% of the Home and Motor book Good retention, well above plan in home and slightly above plan for motor Margins overall at the top of the range, albeit in part due to lower new business volumes Overall, business stabilised after challenging 2018/19 Continued momentum for three year fixed with over 400,000 policies sold to end of March, external reinsurance solution in place to reduce inflation risks SAGA Investor update 2 April 2020 4

View entire presentation