$1b Recovery Plan slide image

$1b Recovery Plan

Diversification and growth at Qantas Loyalty One of the world's most diverse airline loyalty programs EARN QANTAS PARTNERSHIPS QANTAS SHOPPING QANTAS MONEY INSURANCE [x4] QANTAS WINE Trip aDeal QANTAS MONEY CREDIT CARDS Trip aDeal TRAVEL FREQUENT FLYER BUSINESS REWARDS REWARDS STORE PARTNERSHIPS QANTAS WINE REDEEM ☐ APP & MAC TRAVEL QANTAS WELLBEING HOTELS & HOLIDAYS QANTAS HOTELS POINTS CLUB ENGAGE FLYING TIERS GREEN TIER KEY: QANTAS OWNED BUSINESS QANTAS PARTNER QANTAS HOLIDAYS . Group cash contribution¹ >$1b for 3rd consecutive year; contributing long term value to the Qantas Group 4% growth² in Qantas Frequent Flyer membership; 13% growth² in QBR³ membership with >370,000 SME members4 >600 program partners5 across Qantas Frequent Flyer and Qantas Business Rewards Continuing to diversify Financial Services portfolio in FY22 - NAB Personal Loans; Superhero share trading; and Buy Now Pay Later partnerships launched ~50% YoY growth in Qantas Hotels and Holiday booking activity, following the expansion of the Qantas Holidays brand and improved redemption value Growth across direct to consumer businesses continues versus pre-COVID levels - 40% growth in Health Insurance customers, and Qantas Wine sales; ~10% growth in Reward Store revenue QANTAS INSURANCE QANTAS SHOPPING QANTAS WINE FREQUENT FLYER Trip✈ aDeal Leadership in customer advocacy in airline loyalty programs 1. Sales to external parties between 1 July and 30 June. 2. Compared to June 2021. 3. Qantas Business Rewards. 4. Small and Medium Enterprises as at 30 June 2022. 5. Includes Airline, Retail, Financial Services and Health and Wellness partners. Ex.2011 25
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