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Investor Presentaiton

Increased investment in and higher productivity of digital development organization Mid '23 Agile@Scale transformation already delivering im proved productivity # of tech development initiatives delivered Continued investment in IT development planned for '24-'26 % IT Investment and Expense relative to Core Income 25 2022 +23% +100% 2023 2026 Target 20.4 19.3 Investment Expense 6.7 4.6 15.7 2.3 14-14.5 12.2 0.8 12.5 0.9 14.7 13.7 13.4 11.4 11.6 2019 2020 2021 2022 2023 2024-2026 Acceleration of Data ambitions with new Data organization reporting to CDAO IT organizational chart CDAO CIO Arion Way of Working comprised of 13 Core Teams and 3 Centers of Excellence ~20% of Arion FTEs actively involved in AwoW Target to double AWOW initiative delivery in 2026 vs. 2022 baseline IT costs relative to core income have decreased after a period of core systems modernization 2024-2026 increase in IT development investment targeting Customer Experience and Front-to-Back digitization IT development outsourcing expected between 20% and 25% All data development capabilities centralized under new Chief Data and Analytics Officer ~17% of IT FTEs working purely on Data development Implementation of next generation data infrastructure started
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