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Investor Presentaiton

Operating Expenses Group, € mn Q2 23 Q1 23 qoq % Recurring Operating Expenses evolution €mn 257 Staff costs (94.7) (96.2) (1.6%) 242 231 233 240 General Administrative (103.6) (96.9) 7.0% 95 expenses 95 93 96 95 Staff costs Depreciation and (42.1) (40.2) 4.7% General amortisation Administrative 108 122 Recurring Operating 100 97 104 expenses (240.4) (233.3) 3.0% Expenses Extraordinary costs (11.5) (38.4) (70.0%) Total Operating Expenses (252.0) (271.8) (7.3%) Employees Greece 8,147 7,354 7,503 5,925 5,939 5,923 5,950 5,940 5,958 5,761 Depreciation 39 38 39 40 42 & amortisation Q2 22 Q3 22 Q4 22 Q1 23 Q2 23 Branches Greece 443 394 336 313 299 287 285 284 280 273 VSS Gr -523 VSS Gr Albania -410 -836 Cepal -818 11,314 VSS Gr -550 10,530 10,528 629 581 520 465 8,529 8,512 8,476 8,486 8,460 8,447 8,228 451 439 437 431 426 419 Dec Dec Dec Dec Mar Jun 2018 2019 2020 2021 2022 2022 Sep 2022 Dec Mar Jun Dec 2022 2023 2023 2018 Dec Dec Dec 2019 2020 2021 Mar Jun Sep Dec Mar Jun 2022 2022 2022 2022 2023 2023 1| Includes corporate and private banking centers. 2| including sabbaticals 34 ALPHA SERVICES AND HOLDINGS
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