Wholesale Banking - Positioned for Growth
TD
Forward Focused: Digital Metrics
Canadian P&C¹
62.4
Q4/22
6.9
Q4/22
384.4
Q4/22
U.S. Retail1
Digital Adoption (% of total customers)²
+130 bps
63.7
Q4/23
+230 bps
53.2
55.5
Q4/22
Mobile Users (millions)³
+7.9%
7.5
Q4/23
Q4/23
+8.5%
4.9
4.5
Q4/22
Mobile Sessions (millions)4
+9.4%
420.4
222.6
+9.2%
Q4/23
243.2
Q4/23
Q4/22
Q4/23
Self-Serve Transactions (as % of all financial transactions)5
+30 bps
+170bps
81.7
92.1
80.0
91.8
Innovating for our
Customers
Launched TD Invent, the Bank's
enterprise approach to innovation,
focused on human-centered
experiences and the integration of
innovation and business strategies.
TD named the Best Consumer
Digital Bank in North America for
the 3rd consecutive year by Global
Finance.
Redesigned TD's mobile app,
leveraging the Bank's North
American scale and enhancing the
mobile experience for TD's over
12MM North American active mobile
banking users.
■ Launched TD Accessibility
Adapter publicly, as the Bank
continues to lead in inclusive
innovation.
Q4/22
Q4/23
Q4/22
Q4/23
11View entire presentation