AUL HY2023 Investor Presentation

IAL outlook Australian Unity Real Wellbeing . . IAL businesses remain focused on the health and wellbeing needs of customers and key stakeholders— families, primary carers, communities and government agencies Workforce growth and transformation of business operations will continue to be key focus areas throughout the remainder of this financial year, ensuring that the business is well positioned and prepared for the introduction of the new Support at Home funding program in July 2024 COVID-19 and workforce shortages are expected to continue to present challenges and disruptions, however, the business is actively managing these challenges The mandatory implementation of minimum care and registered nurse minutes in residential aged care settings comes into effect in the upcoming financial year. The business is well positioned to implement this transition across all of our aged care residences 20 20

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