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Investor Presentaiton

• Company Background Hastings Insurance Services Limited - a Personal Lines insurance broker launched in January 1997. IAG Insurance Australia Group • . • 2 Trading Divisions - Hastings Direct and Peoples Choice (acquired in July 2003). 1,450 staff in 3 locations / Contact Centres - Bexhill-on-Sea, Leicester and Manchester. Hastings offers a totally integrated panel solution of over 40 insurers with 60 products, giving the ability to quote widely and competitively. The Company's IBM i570 computer system and Meridian telephone switch have been planned and implemented from new, specifically for Hastings. Robust, dedicated data and telephony links are now in place between the three sites, offering resilience and flexibility. HASTINGS INSURANCE SERVICES 3
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