Investor Presentation September 2020

GROSS MARGIN FURTHER IMPROVED IN Q2 2020 - STRONG INCREASE COMPARED TO PY GROSS MARGIN1 zooplus vs. H1 2019 +2.1% p 31.6% 30.2% 28.2% 28.7% 28.7% 29.4% +1.2% p +2.9% p vs. PY vs. PY Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 1) Gross margin = sales - cost of goods (as a % of sales) o Sustainable increase in margin in food segment driven by active management of product sales mix o Surge in demand for accessories in Q2 and the continued trend towards own brand sales driving gross margin improvement Solid yield management focusing on loss leaders (avoidance) supports positive development of gross margin ZOOPLUS AG | INVESTOR PRESENTATION | SEPTEMBER 2020 20

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