CIBC Investor Presentation

We Are Committed to ESG Principles throughout Our Organization $ CIBC • • CLIENT FOCUS Purpose-led culture with deep client relationships Leveraging client feedback to improve products, services and processes to make banking with CIBC radically simple Continuously investing in cybersecurity to protect personal and confidential information • CIBC's 2020 Enterprise Net Promoter Score was 62.81 up 2 points from 2019 • • BUILDING COMMUNITY Launched Canada's first-ever Black Entrepreneurship Loan Fund to help Black-led businesses across Canada recover from the pandemic Volunteered more than 109,000 hours in communities across North America in 2020 Donated $75M+ in corporate and employee giving to community organizations in 2020 • . CULTURE CIBC was once again, named one of Canada's Top 100 Employers, our ninth consecutive year with that honour Empowering employees with increased accountability Best-in-class employee engagement score - 11 points above Willis Towers Watson Global Financial Services norm Creating a modern, connected and inclusive workplace, evident by transformed retail network and design of new global HQ² • CLIMATE CHANGE • Driving sustainable growth and supporting transition to a low-carbon economy 2020 environmental milestones Committed $42.1 billion³ to sustainable financing activities since 2018, reaching 28% of our $150 billion target by 2027 Inaugural issuance of a US $500 million, five-year green bond to help finance new and existing green projects, assets, and businesses that mitigate the risks and effects of climate change CREATING A SUSTAINABLE FUTURE IS EMBEDDED IN OUR CULTURE Formerly CIBC Client Experience Net Promoter Score Index. 2 Scheduled to move to our new HQ in 2021; 3 Reflects $12.3 billion in 2018, $14.1 billion in 2019, $15.7 billion in 2020 • • GOVERNANCE Good governance is the foundation for creating long-term value and is embedded across our organization 100% employee completion rate for ethical training on our Code of Conduct The Board exceeded its gender diversity target, with women constituting 40% of the Board CIBC Investor Presentation | 8

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