HSBC Investor Event Presentation Deck slide image

HSBC Investor Event Presentation Deck

Wealth: investing to build a borderless Wealth continuum Aim to be a leading Health and Wealth Hub by... Growing market share in priority segments - Mass affluent and HNW Growing AUM Growing our insurance business Accelerating growth in Asset Management Key accolades #1 for HNW segment in Strategic NPS (2022) #2 for Mass Affluent segment in Strategic NPS (2022) Best digital customer experience for account opening and customer onboarding (2023)¹ 1. Source: The Digital Banker: Digital CX Awards 2023 Build out regional senior leadership Scale expertise & collaborate Invest in digital What we have achieved Singapore Regional Head of Wealth and Personal Banking (incoming) Global Head of Capital Markets and Investment & Wealth Solutions Platforms Global Head of Wealth & Investment Solutions ◆ Head of Sustainable Finance and Investments, ASEAN ◆ Chief Digital Officer, ASEAN Acquired AXA Singapore, increasing life insurance market share rank from #10 to #7² Reinforced regional hub status - Global India Desk, launching GPB in Thailand (booked in Singapore) ◆ Developed client solutions & regional expertise - launching Institutional Family Office service, Independent Asset Managers desk, shifting AM model to include manufacturing ◆ Wealth and Wholesale collaboration to create distinct propositions that cover multiple client needs (e.g. Employee Banking Solutions); entered 15-year partnership with MSIG Insurance on general insurance Global Money Transfers: Hold, manage and send money to over 200 countries and territories, 24/7 (first in HSBC to launch) ◆ Digital International Client Onboarding: Allow offshore customers to open a bank account - future improvements with World Class Account Opening, a mobile native application and instant access to online banking (first in market) International Credit Decisioning: Access credit based on home country credit history (first in market & HSBC) 2. At 31 December 2020. Source: MAS filings and Life Insurance Association of Singapore; based on annualised new premiums 11
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