HSBC Investor Event Presentation Deck
Wealth: investing to build a borderless Wealth continuum
Aim to be a leading
Health and Wealth
Hub by...
Growing market share in priority
segments - Mass affluent and HNW
Growing AUM
Growing our insurance business
Accelerating growth
in Asset Management
Key accolades
#1 for HNW segment in Strategic NPS (2022)
#2 for Mass Affluent segment in Strategic NPS
(2022)
Best digital customer experience for account
opening and customer onboarding (2023)¹
1. Source: The Digital Banker: Digital CX Awards 2023
Build out regional
senior leadership
Scale expertise &
collaborate
Invest in digital
What we have achieved
Singapore
Regional Head of Wealth and Personal Banking (incoming)
Global Head of Capital Markets and Investment & Wealth Solutions Platforms
Global Head of Wealth & Investment Solutions
◆ Head of Sustainable Finance and Investments, ASEAN
◆ Chief Digital Officer, ASEAN
Acquired AXA Singapore, increasing life insurance market share rank from #10 to #7²
Reinforced regional hub status - Global India Desk, launching GPB in Thailand (booked
in Singapore)
◆ Developed client solutions & regional expertise - launching Institutional Family Office
service, Independent Asset Managers desk, shifting AM model to include manufacturing
◆ Wealth and Wholesale collaboration to create distinct propositions that cover multiple
client needs (e.g. Employee Banking Solutions); entered 15-year partnership with MSIG
Insurance on general insurance
Global Money Transfers: Hold, manage and send money to over 200 countries and
territories, 24/7 (first in HSBC to launch)
◆ Digital International Client Onboarding: Allow offshore customers to open a bank
account - future improvements with World Class Account Opening, a mobile native
application and instant access to online banking (first in market)
International Credit Decisioning: Access credit based on home country credit history
(first in market & HSBC)
2. At 31 December 2020. Source: MAS filings and Life Insurance Association of Singapore; based on annualised new premiums
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