Investor Presentaiton

Retail Categories Unified Process ML Based Personalized Recommendations & Promotions In-Store Ecommerce Operations Analytics Clienteling Retail Digital Processes Unified Fulfillment & Returns Unified Pricing & Merchandising Customer 360 Engagement Queue Busting In-Store Mobile Shopping Digital Payments AR/Chatbot based customer interaction ML based Demand forecasting 360 View Of Customer Digitized Product discovery Outbound Marketing Social Integrations Loyalty based engagement RFID based product tracking Predictive Analysis Web Analytics Barcode based product movement Dashboard based decision making Customer Service O Sonata Software Ltd, 2019. Confidential. Customer Identification Virtual Customer Service Self Service - Portals & Chatbots Customer Engagement RE 44

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