Medium-Term Financial Objectives
Strong Progress in Digital Banking
Progressing well against 2018 Investor Day digital targets
•
Digital Retail Sales1
+1,700 bps
15
11
22
28
F2016 F2017 F2018 Q3/19
Goal
>50%
Strong progress made
across key markets;
Key highlight: Chile
surpassed the 50%
mark in Q3/19
Digital Adoption²
+1,100 bps
In-Branch Financial Transactions³
-1,000 bps
37
26
33
23
29
20
26
16
F2016 F2017 F2018 Q3/19
F2016
F2017 F2018
Q3/19
•
Goal
>70%
Adoption grew 600
bps against Q3 of
last year
1 Canada: F2017 22%, F2018 26%, Q3/19 30%
2 Canada: F2017 36%, F2018 38%, Q3/19 42%
3 Canada: F2017 17%, F2018 15%, Q3/19 13%
PACS: F2017 13%, F2018 19%, Q3/19 27%
PACS: F2017 20%, F2018 26%, Q3/19 32%
PACS: F2017 29%, F2018 24%, Q3/19 19%
.
Goal
<10%
In-branch
transactions
continued to decline
at a steady pace
Scotiabank.
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