Financial Performance and Remediation Update slide image

Financial Performance and Remediation Update

OTHER BANKING PRODUCTS PERSONAL LENDING BALANCE AND MARKET SHARE¹ 67 ($bn) 9.4% 9.2% 9.0% 9.2% 1.4 1.1 Mar 20 Sep 20 Personal Lending CARDS BALANCE AND MARKET SHARE2,3 ($bn) 13.2% 13.2% 13.3% 13.4% 5.4 4.4 4.6 4.2 1.0 1.0 Mar 21 Sep 21 Mar 20 -Market share Sep 20 Cards Mar 21 Sep 21 Market share CARDS² AND PERSONAL LENDING 90+ DPD AND AS % OF TOTAL CARDS AND PERSONAL LENDING GLAS ($m) CONSUMER CARDS 90+ DPD AS % OF OUTSTANDINGS4 1.6% 1.4% 1.13% 1.16% 1.2% 0.82% 1.0% 0.77% 0.8% 0.61% 77 0.6% 64 46 40 0.4% 0.2% Mar 20 Sep 20 Mar 21 Sep 21 Sep 18 Mar 19 Sep 19 Mar 20 Sep 20 Mar 21 Sep 21 90+ DPD 90+ DPD/GLAS (1) Personal Loans market share is based on RFI peer group benchmarking and includes secured and unsecured loans Includes consumer and commercial cards 234 (3) Market share refers to consumer cards only (4) Consumer Cards outstandings now reflect balances at month-end date National Australia Bank
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