Sterling Results Presentation Deck
15
Key Attributes of Our Financial Model
Long-Term
Contracts
Multi-year terms with
auto-renew
ā Exclusivity or primary
designation
Fixed pricing with
annual price increases
1.As of December 31, 2021.
Strong Base of
Recurring Revenue
"Mission-critical" services
drive significant revenue
visibility
Entrenched, long-tenured
clients provide strong
repeat revenue base
96% gross retention rate
for 2021
Diversified Client Base
and Low Client
Concentration
50,000+ clients (1)
50%+ of Fortune 100 (1)
Top client <5% of revenue,
top 25 clients <30% of
revenue (1)
Growing international
presence
Strong Free Cash
Flow Generation
Highly scalable cloud-
based technology platform
High incremental
contribution margins
Minimal capital
requirements
Favorable working capital
dynamics
SterlingView entire presentation