Zegna Investor Day Presentation Deck

CAPITAL MARKETS DAY Client Value Management THOM BROWNE. NEW YORK ● ● ● 05.12.23 Established Thom Browne Curated to introduce elevated client experiences; first launched in September 2023, rolling out 4 events annually per region Scale Global Runway Resee success Rolled out Clienteling Foundations to all markets (identifying best practice through activity-based learning), partnering with Retail Learning for continuous adoption and improvement Alongside, expanding regional Private Client Advisors to support virtual only clienteling and out of store experiences... Increased repeat business from one-time customers 92

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