Celebrating 10 Years at BM&FBOVESPA slide image

Celebrating 10 Years at BM&FBOVESPA

E-commerce Renner launched its online store in 2010, delivering fashion throughout Brazil. Currently, Renner, Camicado and Youcom have their own e-commerce channels, which bring a delightful online shopping experience and a number of benefits: easiness, convenience and information for customers, and, to the Company, a great showcase of products, improving brand recognition and value, and increasing sales in the online and the physical stores. RENNER Lojasrenner.com.br It has the same mix of products of the physical stores and some exclusive to the e-commerce, as fashion content, tips, content segmentation by region, integration with social networks and online services (delivery across the country and the possibility of exchanging products in-store and through the website). The mobile website was launched in 2015, allowing customers to buy using a computer, a smartphone and a tablet, with a good browsing experience tailored for each device. CAMICADO camicado.com.br Delivers to all the states of the South, Southeast, Midwest and Northeast of Brazil. Discover the full list of cities in "Delivery Locations" by clicking on the following link: www.camicado.com.br/faq/content/12. YOUCOM youcom.com.br Launched in 2015, it provides greater convenience and content to young customer, always attentive to the brand's new releases. It offers the same mix of product of the physical stores, it is available on mobile and tablet de- vices, delivers throughout Brazil and offers the possibility of exchanging products in-store. profile Investments in the expansion of access and the e-commerce results are strategic for the Company's growth, since this channel delivers its products to customers in all regions of the country, even in places where Renner, Camicado and Youcom stores are not physically present. In addition, it increases the purchase facility, tending to enhance customer relationship frequency. Renner's e-commerce operations have been following the fast growth of this segment in Brazil and, in recent years, the Company has constantly invested in this channel with the Launch of the mobile version resulting in more convenience to the customer. Renner website is adapted to ensure accessibility to customers with visual or physical disabilities. By clicking on a specific icon at the homepage, the user can download the ESSENTIAL ACCESSIBILITY TM browser, which replaces the mouse and the keyboard through features such as hands-free movement tracking system, auto clicker and auto scan of links. 23
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