Investor Presentaiton

[Rev. 2016] Consumer Protection (d) the following persons appointed by the Minister- No. 46 of 2012 (i) four persons nominated by accredited consumer organizations in such manner as may be prescribed; (ii) one person nominated by the Kenya Bureau of Standards; (iii) one person nominated by the Kenya Medical Association; (iv) (v) (vi) one person nominated by the Kenya Association of Manufacturers; one person with experience in banking, accounting, economics or insurance matters; and one person nominated by the Law Society of Kenya. (3) The conduct and regulation of the business and affairs of the Committee shall be as prescribed by the Cabinet Secretary in consultation with the Committee. (4) The Ministry shall provide the secretariat to the Committee. 90. Functions of the Committee The functions of the Committee shall be- (a) advising the Cabinet Secretary and ensuring relevant action on all aspects relating to consumer protection; (b) formulation of policy relating to this Act and legislative proposals in the interest of consumers and the modification, consolidation or updating of legislation providing protection to consumers in the areas covered under, or related to this Act; (c) the co-ordination and networking of consumer activities and the development of linkages with consumer organizations and the competent authorities and agencies locally and outside Kenya for the protection of consumer interests; (d) promotion or participation in consumer education programmes, locally and elsewhere, and activities, the dissemination of consumer issues with a view to proposing corrective measures; (e) providing advice to consumers on their rights and responsibilities under appropriate laws, and making available to consumers general information affecting the interest of consumers; (f) creating or facilitating the establishment of conflict resolution mechanisms on consumer issues, investigation of any complaints received regarding consumer issues, and where appropriate, referring the complaint to the appropriate competent authority and ensuring that action has been taken by the competent authority to whom the complaint has been referred; (g) working in consultation with the Chief Justice, County governors and other relevant institutions on the establishment of dispute resolution mechanisms; (h) monitoring and keeping under review the trading and business practices relating to the supply of goods and services to consumers and to activities related or ancillary thereto; (i) undertaking or commissioning any study or research which may be necessary to promote consumer protection and thereby publish the State of National and County Consumer Protection Annual Report; 37

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