ESG PRESENTATION

SUSTAINABILITY PERFORMANCE TRENDS COMMUNITY INVESTMENT¹ Total community investment ($m) MONEYMINDED & SAVER PLUS Estimated # of people reached ENVIRONMENTAL FINANCING $15B TARGET Funded and facilitated ($b) 131 90 75 137 142 88,308 90,927 80,074 69,826 65,549 19.1 11.5 6.9 2.5 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2016 2017 2018 2019 EMPLOYEE ENGAGEMENT² Employee engagement score (%) 77 76 74 73 72 2015 2016 2017 2018 2019 ENVIRONMENTAL FOOTPRINT TARGET Scope 1 & 2 greenhouse gas emissions (k tonnes CO2-e) 210 WOMEN IN LEADERSHIP³ Representation (%) 32.0 32.5 194 31.1 181 171 29.5 29.9 157 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 1. Figure includes forgone revenue (2019 = $109m), being the cost of providing low or fee-free accounts to a range of customers such as government benefit recipients, not-for-profit organisations and students 2. The 2017 engagement survey was run as a pulse survey sent to 10% of the bank's employees with a 57% response rate. For all other years the employee engagement survey was sent to all staff 3. Measures representation at the Senior Manager, Executive and Senior Executive Levels. Includes all employees regardless of leave status but not contractors (which are included in FTE) ANZ 31

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