FirstBank H1'11 Investor & Analyst Presentation
Summary &
Strategy &
Transformation
Risk Mgt &
Corporate
Financial
Review
Operating
Environment
Highlights
Outlook
Governance
EXCELLENT
Strategic Delivery - Service Excellence
Branch Transformation: We have so far rolled out 21 branches in Lagos. Now moving to 12
other locations bankwide with a mandate to deliver 55 branches by end of Q3
20branches
branded
FirstBank
Since 1894
INTERNET BANKING
Banking Hall
How
in Q1
INTERNET MINING
•Apapa
⚫Isolo
•Festac
⚫Iganmu
•Niger House
•Keffi
⚫NIJ House
⚫lkota Mkt.
•Adetokunbo
Ademola
•Chevron
GET A
TOKEN
Self Service Area
⚫Eko Hotel
customer care
⚫Ikeja Ind Est
•Allen
•Alausa
⚫Opebi
•Yaba
⚫llupeju
•Shomolu
•Surulere S/c
CHEQUE CONFIRMATION
Customer Care
Additional 55 branches in 12 locations up for rebranding to
conclude end of Q3 -
Abuja, Kano, PH, Kaduna, Benin, Abeokuta, Ibadan, Onitsha,
Enugu, Awka, Asaba, Calabar and Lagos.
FirstBank H1'11 Investor & Analyst Presentation - 27/07/2011
Teller Area
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