Supporting MSMEs Through the Pandemic

DRIVING EFFICIENCY THROUGH NON-BRANCH CHANNELS Group Q3 21 Revenue KCB Digital Channels Revenue Kes 6.6 B 79.9 (1.9%) Total revenue from digital channels. 69.1 Other NFI, 6.7 6.6 9.0 Other NFI 7.0 1.1 0.8 88% being NFI, equivalent to half of KCB Bank Kenya's total fees and commissions F&Cs 14.5 F&Cs, 14.3 5.8 5.6 NII, 47.9 NII 56.4 Q3 20 Q3 21 Q3 20 Q3 21 NFI Mobile interest F&Cs Fees and commissions Amounts in Kes B 11

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