3Q 2021 Financial Overview

CAPEX and OPEX: 2020-2021 Capital expenditures RUB bln 5.4% Capex % of operating income 8.2% 5.0% 2.6% 0.8 6.7% 5.0% 5.1% +42% -46% +47% +219% 3.6 +4% +9% 2.5 3.2 1.9 2.0 2.2 2014 2015 2016 2017 2018 2019 2020 Operating expenses (excluding provisions) RUB bln CPI inflation ■ 2020 CAPEX was RUB 3.24 bln, which is above the guided range of RUB 2.6-2.8 bln. The difference is fully explained by frontloading a part of the expenses on software and licenses. ■ The updated CAPEX guidance range for FY 2021 is RUB 3.0-3.7 bln. ■ The 2020 split between maintenance and development CAPEX was 60% maintenance / 40% development. High share of maintenance is largely explained by the transition to remote working. ■ The top 5 projects account for 24% of CAPEX, with the Marketplace consuming RUB 0.5 bln. 2.5% 4.3% 3.0% 4.9% 11.4% 12.9% 5.4% +7.6% +9.6% +6.8% +8.5% +8.7% +8.8% 10.4 11.3 12.3 13.4 14.5 15.4 16.8 ■ The actual growth of OPEX in 2020 was 8.5% YoY, hitting the upper limit of the revised guidance range of 7.5-8.5%. The main driver of OPEX growth in 2020 was personnel expense, which increased 18.9% mainly driven by an increase in the number of employees. ■ Updated FY21 OPEX guidance of 18.0-21.0% decomposes into: 6 p.p. YoY business as usual 7-8 p.p. YoY - a family of development projects 2017 2018 2019 2020 2-3 p.p. YoY 3-4 p.p. YoY 2014 2015 2016 ☑ MOSCOW EXCHANGE Source: Moscow Exchange, gks.ru Marketplace marketing option Non-organic (Inguru + NTPro) factors 43

View entire presentation