Investor Presentaiton

Human Resources Development Training IDH views education as an essential means of ensuring quality across its laboratories. We strive to create a diverse, productive culture and a safe working environment in order to empower our people to reach their full potential Training streams 36 9 Medical/scientific/ technical Chemists Function-specific (non-medical) All staff benefit from training Unique programs for Salespersons Managerial Managers 888 Soft skills • IDH has a dedicated training facility in Cairo with four training laboratories. As at June 2018, the training centre employed one director, 5 full-time specialists, 4 administrators and 14 part-time instructors. The centre provides training to around 250 employees per month, including doctors, chemists, sales personnel and administrators. IDH Customer Service School IDH's training department has launched the IDH Customer Service School to ensure that all employees are equipped with the right skills, knowledge and abilities to perform assigned tasks proficiently, enabling the growth and success of our front-line staff. Branch managers, area managers and customer service managers utilizing specific KPIs to measure employee performance and to ensure that the curriculum is applied on the field INTEGRATED DIAGNOSTICS HOLDINGS

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