Investor Presentaiton
Targeting $8bn cost base by FY24.1
Cost target excluding notable items ($m) 2
Expenses (ex notables) expected to rise in FY21 compared to FY20.
Targeting to reduce from FY22 onwards
Pathway to $8bn
Specialist
Businesses
Exit non-core businesses
10,161
FY20
Specialist Businesses
Digitise & streamline
Head office & organisational simplification
BAU
Investment
Productivity
8,000
FY24
Digitise &
streamline for
customers
⚫ Digital focus, reduce products and
cost to serve
⚫ Rationalise duplicate metro branches,
smaller customised branches
Reduce physical transactions
Digitise sales and service
Head office &
organisational
simplification
Remove costs linked to Specialist
Businesses
Rationalise corporate footprint
Lower support costs
Reduce third party/contractor spend
1 This page contains 'forward-looking statements' and statements of expectation. Please refer to the disclaimer on page 117. 2 All numbers exclude notable items. References to notable items in this slide include provisions related to AUSTRAC
proceedings; estimated customer refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations. Target includes Westpac New Zealand Limited.
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Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack
Westpac GROUPView entire presentation