Investor Presentation

Digital Progress: Pacific Alliance +11% Active Digital Users (#'000) 3,677 4,002 4,133 3,716 2,717 1,947 55% +112% 2018 2019 2020 2021 Q2/21 Q2/22 Digital Adoption (%) +600 bps 53% 49% 46% 35% +2,900 bps 26% +20% 2018 2019 2020 2021 Q2/21 Q2/22 Active Mobile Users (#'000)1 3,334 3,569 2,830 2,978 1,847 1,163 +207% Digital Sales (%) 2018 2019 2020 2021 Q2/21 Q2/22 +700 bps 61% +300 bps 55% 54% 51% 29% +4,200 bps Self-Serve Transactions 86% 88% 86% 89% 69% 73% 19% (%) +2,000 bps 2018 2019 2020 2021 Q2/21 Q2/22 2018 2019 2020 2021 Q2/21 Q2/22 Definitions Digital Sales (% of retail unit sales using Digital platforms) Digital Adoption (% of customers with Digital login (90 days) / Total addressable Customer Base) Digital Users: # of customers who logged into website and/or mobile in the last 90 days Mobile Users: # of customers who logged into mobile in the last 90 days Self-serve Transactions: % of Financial transactions through Digital, ABM, IVR, POS 12018 and 2019 use historical estimation based on available mobile user data for Colombia and Chile 116 16

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