Investor Presentaiton

Collaborative Creation Customer Case 2. Connect Sales Workplace and Markets INDUSTRY, INNOVATION AND INFRASTRUCTURE RESPONSIBLE CONSUMPTION AND PRODUCTION QO HITACHI Inspire the Next Contribute to productivity improvement of sales workplace by automating order placement operations based on the demand forecasting by Al Provide value that corresponds to the characteristics and needs of each of Seiyu and WORKMAM Manufac- Logistics Market Boundaries Horizontal Suppliers, turing 1980 198 Hitachi Digital Solution for Retail/ Al demand forecasting based automatic order placement service A Variation by day of week + Sales Variation by season Sales floor promotion Stockout planogram event Order placement to delivery lead time Automatic order placement Sales operation Demand forecasting Inventory optimization Calculation for order placement Order placement operation 2316 Cumbersome order placement operation was reduced drastically, which allows SEIYU focusing on kitchen operations and customer services In future, they will aim to reduce stockouts and food loss Contributed to stockout reduction and inventory optimization of 100 thousand WORKMAN items that have different sales turnover ratios 1.900 Effects of Introduction (WORKMAN) Shortening order placement operation from approx. 30 2.500 minutes to approx. 2 minutes Hitachi, Ltd. 2021 All rights reserved. 20 20

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