2021 Results and Financial Review

Excellent Savings & Retirement growth AUM and flows £10bn £128bn £14bn £152bn FY20 Net flows Market movements and other FY21 Operating profit & SII OFG Operating profit £147m £119m FY20 FY21 Record net flows reaching £10bn for the first time, one year ahead of ambition • 244k net new customers in workplace Ambition • Operating profit up 24% reflecting growing asset base and strong revenue growth. VNB of £178m also up strongly, by 27% Solvency II OFG of £103m flat, despite improved operating performance as expenses on the growing Platform business are required to be fully recognised up front Savings & retirement: net flows at least 10% CAGR¹ (2021-24) All footnotes on pages 64-66 AVIVA 21

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