Investor Presentaiton

Investing for growth while maintaining the focus on efficiency Operating expenses +24.4% +21.5% +17.6% Cost to income ratio* 754 225 5 2 641 125 181 179 185 35 4 1 164 1 1 111 31.0% 32 31 1 30 205 28 74 29.1% 28.8% 46 55 46 46 445 164 26.9% 39 419 94 96 103 107 114 362 4Q22 1Q23 2Q23 3Q23 4Q23 FY22 FY23 Salaries and other employee benefits Administrative expenses Depreciation, amortisation and impairment Other operating expenses All currency data are in GEL m unless otherwise stated 34.3% 32.0% 29.8% 4Q22 1Q23 2Q23 3Q23 4Q23 FY22 FY23 The rise in operating expenses in 4Q23 was primarily due to overall business growth and ongoing investments in strategic areas Additionally, the y-o-y and the q-o-q increase in administrative expenses was attributable to the transaction costs incurred in relation to the acquisition of Ameriabank, and the consulting projects in IT and several other business areas *Due to the settlement of a legacy claim, the fair value revaluation of the receivable resulted in a one-off other income of GEL 21.1 million posted in 2Q23, 1.5 million posted in 4Q23, totalling GEL 22.6 million posted in FY23. Net other income was adjusted for these one-offs. Due to the settlement of the same legacy claim, 4Q22 and FY22 net other income was adjusted for a one-off GEL 391.1 million. Cost:income ratios were adjusted were applicable. 28

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