2018 Credit Presentation

2018 Highlights €935m . NIM of 2.20% 2018 Credit Presentation Profitability Underlying profit before tax • Net impairment gains of €42m NPES reduced by 24% to €5.0bn; NPE ratio now at 6.3% Growth €1.3bn Net lending growth • New lending €15.9bn, increase of 13% vs. 2017 New Irish mortgages; Growth of 17%, stable market share of 27% Wealth & Insurance; 21% income growth vs. 2017 Transformation 3% / €48m Reduction in costs • Taking the lead in building a great culture in the Bank Foundations of new Core Banking Platforms in place Business model initiatives to drive efficiencies progressing at pace Capital 13.4% CET1 ratio Organic capital generation of 180bps Dividend increased to 16c per share (€173m) from 11.5c per share (€124m) in 2017 Bank of Ireland 3

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