Investor Presentaiton
Assisting Borrowers Through the Crisis.
$3.5
Total Private Education Loans in Forbearance 1
($'s in billions)
$24.0
$22.0
$20.0
Total Private Education Loans in Current Repayment 1
($'s in billions)
$3.0
$2.5
$2.0
$1.5
$1.0
Dec-19
Jan-20
Feb-20
Mar-20
Apr-20
May-20
Jun-20
Jul-20
Aug-20
Sep-20
Oct-20
Nov-20
$0.5
Dec-20
$18.0
$16.0
$14.0
$12.0
$10.0
Dec-19
Jan-20
Feb-20
Mar-20
Apr-20
May-20
Jun-20
Jul-20
Aug-20
Sep-20
Oct-20
Nov-20
Dec-20
Implemented an extensive, data driven outreach program to inform and assist customers before
they return to repayment
Continue to provide immediate payment relief options to borrowers who have been negatively
impacted by the COVID-19 emergency
1 As of 12/31/2020
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