Strategies for Multi-Family Real Estate Capital Allocation
AIR
COMMUNITIES
The most efficient and most effective way to allocate capital to multi-family real estate
We invest in our communities to create superior experiences for our residents...
AIR CSAT Score Kingsley Index
4.27
4.27
CSAT Scores (1)
4.30
•
4.33
AIR is home to 55K+ residents across the US
4.30
4.06
•
In 2020, AIR created a Resident Healthy Living Guide
customized for each property to help support our residents
live a healthy, balanced lifestyle
4.12
4.09
4.05
•
4.00
Our CSAT scores increased in 2021 while the Kingsley Index
decreased
2017
2018
2019
2020
2021
and to provide a great workplace for our 750+ teammates
•
Recognition by Energage as a Top
Workplace in the US
One of only six companies to be
2013
TOP TOP TOP TOP TOP TOP TOP TOP TOP
WORK WORK WORK WORK WORK WORK WORK WORK WORK
PLACES PLACES PLACES PLACES PLACES PLACES PLACES PLACES PLACES
2014
2015
2016
2017
2018
2019
2020
2021
-
recognized as a Denver Post Top
Workplace for nine consecutive years
Top Workplace recognition also received
in the San Francisco Bay Area and
Washington, D.C.
AIR Gives provides teammates with 15
paid hours each year to apply to volunteer
activities of their choosing, and matches
charitable giving up to $15 per hour
volunteered
Highly Engaged Team
Nationwide team engagement score
in 2022 was 4.42 (out of 5 stars) with
72% of teammates participating
$1,305,000
AIR Gives scholarship
funds to 630 children of
teammates since 2006
AIR Gives
$67,500+
AIR Gives scholarship
funds to 26 students in
2020
$412,000
Raised in 2021 benefiting
veterans and providing
scholarships for students
in affordable housing
(1)
AIR CSAT score based on ~45K resident responses in 2021. The Kingsley Index is a proprietary index representing the industry standard for measuring customer satisfaction in the multi-family sector.
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