Grow & Scale - Improving Sales Effectiveness
Execution | We are materially increasing our investment budget across six key
business priorities
WE ARE FOCUSING OUR INVESTMENT...
... TO ACCELERATE EXECUTION AGAINST OUR KEY PRIORITIES
+50%
More investment in Canadian Banking through F281
Total investment exceeding $500MM over the next 12-18 months
&
Personalization
(e.g., Client Personalization
Platform, Salesforce)
Mobile Capabilities
(e.g., streamlined multi-product
onboarding)
End-to-End Digitization
(e.g., nCino, onboarding, Smart
Investor, Al-enabled Chatbot)
>60%
Of total investment
focused on our
key strategic
priorities
Data Platforms &
Analytical Models
(e.g., leads/front line insights,
digital risk engine)
Salesforce
Effectiveness & Footprint
(e.g., virtual advice capabilities,
branch footprint optimization)
Cards & Payments
(e.g., payment modernization,
issuing cards to digital wallet)
Note: For footnoted information refer to slides 39 to 43
Leveraging these investments across our footprint, to develop global platforms where appropriate
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