Santander Group Strategy Update
LatAm
We are the LatAm bank, giving us a unique
structural growth opportunity
Large
economies
c.600Mn
with high
total population¹
growth
prospects
c.3%
combined GDP CAGR²
Great
growth
potential
c.200Mn
unbanked population
c.60Mn
middle class³ expansion
by 2030 (+20%)
Santander
SCALE /
DIVERSIFICATION
Market share4
%
Ranking
CSAT
ranking6
9%
#35
#1
13%
#3
#3
19%
#1
#2
10%
#25
#4
(1) Latin America 2017 population; Source: WorldBank.
(2) CAGR between 2019 and 2021.
(3) 10-50 USD per capita daily income (PPP); Source: Interamerican Development Bank, 2016.
(4) Loans market share: latest data available, including individuals and corporates.
(5) Including only private-owned banks. Including public banks: Brazil Top 5 and Argentina Top4.
(6) Latest data available. CSAT: Customer Satisfaction internal benchmark of active customers' experience and satisfaction audited by Stiga / Deloitte.
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