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Investor Presentaiton

WORK-LIFE BALANCE, HEALTH AND SAFETY Programs on work-life balance and the implementation of new ways of working seek to achieve a modern organization that promotes equilibrium between the personal and working lives of our associates, in addition to a healthy life style. We have reinforced the following programs: • • Workday flexibility, for which we are implementing Habitat, a new concept in the work environment that drives the collaborative work of teams in open work schemes and by functions, producing a work ethic concentrated on improving the work atmosphere, productivity, and results. The Flex Week program was also implemented, with the participation of staff associates. It entails adjusting work hours during the week, in such a way that these associates have Friday afternoons off. Medical insurance coverage was extended to include childbirth expenses. Postnatal leave for mothers was implemented, allowing them to have the maternity leave awarded by law, with a progressive return to their fulltime schedule during the first 7 months of the child's birth. Postnatal leave for fathers has been added; they are able to work flex-time during the first month after their child's birth. Agreements with health agencies have been renewed, whereby they can visit all stores nationwide, with the purpose of ensuring the well-being of our associates through actions such as: testing for hypertension, glucose, and cholesterol; checking height and weight; vaccines; and family planning. Continuity was given to agreements that allow our associates to have access to discounts for labs, gyms, health and welfare services, entertainment, and schools. The accident prevention programs that are part of the overall safety measures are reinforced with a group of experts in safety and hygiene who constantly audit our units, with the purpose of creating action plans for any opportunities detected. We then document best practices and communicate them throughout the organization. Joyeria THE FLEX WEEK PROGRAM WAS ALSO IMPLEMENTED, WITH THE PARTICIPATION OF STAFF ASSOCIATES. IT ENTAILS ADJUSTING WORK HOURS DURING THE WEEK, IN SUCH A WAY THAT THESE ASSOCIATES HAVE FRIDAY AFTERNOONS OFF. 2013 Financial and Social Responsibility Report 41 41
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