Investor Presentaiton
Q1'21 Highlights
Poland
"One of the largest and most innovative financial institutions
in Poland, maintaining its position of the best traditional,
private and investment bank in the country"
Branches
490
MA Employees
10,306
Loyal customers (mn)
2.1
Digital Customers (mn)
2.8
■
Strategic priorities ■■
Simplify the structure, based on the One Purpose - One Process approach of One
Santander
Improve customer satisfaction to be among the Top 3 in NPS
Customer loans (EUR bn)
29
Customer funds (EUR bn)
41
Increase profitability through effective net interest income management, higher fee
income and cost control
Underlying attributable profit (EUR mn)
21
Underlying ROTE¹
5%
Strengthen our employees' skills to support the transformation of Santander Polska
(1) ROTE adjusted for excess capital. Otherwise 3%
Santander
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
More information on https://www.santander.com/en/about-us/where-we-are/santander-polska
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