IndusInd Bank Growth and Risk Management
Internal Audit - Critical role in ensuring
process control
•
ISO 9001:2015 certified process
•
•
Strength
•
All branches are inspected monthly based on a 4-tier grading system
Communication of Audit Findings at all levels - Branch, Region and Senior Management
Branch Grading linked to incentives/appraisals of field staff
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Internal Audit of branches - highly automated
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Coverage
•
•
Total Branches - 2422 (MFI), 404 (BSS), 45,368 (BMS), 76 (Regional Offices)
Risk Based Audit Methodology by Onsite and Offsite monitoring mechanism
Branches per Internal Audit staff - 10
Scope of Audit
Monitoring process
Adherence to
Process/Policies
Regulatory
Requirements
(CB, FPC)
Audit area
Frequency
Client
Acquisition
Center
Meeting
Process
Document
verification
by supervisors
MFI Branches
Monthly
V
V
BSS Branches
Monthly
V
v
Regional Offices
Quarterly
Head office
Quarterly
V
V
V
V
V
V
Client Visits
Fraud
Investigation
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