SUSTAINABILITY REPORT 2021
SUSTAINABILITY REPORT 2021
Training
GRI 404-1, GRI 412-2
The highlight of the year was the leadership
development front, which emphasizes the long-term
sustainability of the business. The School of Leaders
program prepared 29 mentees in 2021, accompanied
by 27 mentors.
We had 945 employees in training and qualification, in
20,000 hours. More than 100 topics were addressed
in the areas of Compliance, Mentoring, Sales,
Engineering, Exports, Industry and Logistics, and
BRL 900,000 were invested.
In 2021, there was also an evolution of technical training
for professionals who work in the ovens, grinding and
polishing. In the operation in Santa Catarina, the initiative
takes place with the support of Senai.
In Retail, in addition to the technical training courses on
products, Portobello Shop launched Design Experience
4.0 with Carlos Ferreirinha, a reference in Leadership
and Management in the Luxury Market in Brazil. It is
a program exclusively designed for Portobello Shop,
which aims to encourage the team to go further and
explore new paths, exploring in detail a new way of
doing business.
Over the course of nine meetings, the Program
addressed topics related to retail, but always from the
perspective of emotionally move customers. The worked
modules were: Protagonism, Customer, Home World,
Service, Digital, Repertoire, Diversity, Sustainability and
Taste Doesn't Go Back.
Functional
Category
Council
TRAINING HOURS PER YEAR, PER EMPLOYEE,
BROKEN DOWN BY FUNCTIONAL CATEGORY
2021
Hours of training
Hours per employee
0
0
Director
0
0
Superintendent
0
0
Manager
270
3,86
Coordinator
4.428
34,06
Others
15.064
4,53
Trainee
0
0
Apprentice
0
0
Intern
200
5,41
Total
19.962
5,45
Portobello
MESSAGE FROM THE CHAIRMAN
PORTOBELLO
STRATEGY
GOVERNANCE
THE REPORT
SUSTAINABILITY AT PORTOBELLO
SOCIAL
ENVIRONMENTAL
ECONOMIC
GRI CONTENT INDEX
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