Investor Presentaiton
JETSTAR GROUP
Jetstar in Australia
Jetstar benefits from competitor reposition to full
service model
Flexible customer offering with fully unbundled fares
Strong off-peak RASK growth
Differentiated customer proposition
Network relevance and frequency in key domestic
Australia ports
Domestic Australia Market
(Illustrative)
Full
service
demand
Qantas
Virgin
Low cost
demand
Jetstar
•
Strong operational performance with OTP >80%¹
Tigerair
•
Market-leading LCC customer advocacy scores²
Market-leading LCC brand supported by customer
experience and product innovation
1. Source: BITRE, July 2014 to April 2015. 2. Jetstar Australia versus Tigerair Australia, Forethought Customer Advocacy Research for 2014.
Opportunity in the
more price sensitive
segment as Virgin
continues to move
up-market
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