Maintaining a Strong, Resilient Balance Sheet
TDA Empowering Premier Agency Value Chain
100%
Digital onboarding capabilities
Recruit and Train
96%
Digital training adoption
Social Media Integration in Digital Platforms
>2m
Leads generated
Prospect
$280m
ANP generated
100%
Remote digital sales capabilities
Sell
97%
Adoption of Point-of-Sale Platform
97%
Digital new business submissions
AIA
Delivering Increasing Scale and Productivity
Agency VONB ($m)
2,877
2,397
+20%
2020
2021
+10%
Active Agents
Productivity(1)
+25%
MDRT
Members
+8%
Total Agency
Leaders
Notes: Recruit and Train, and Sell are Dec 2021 figures, others are for 2021; growth rates against 2020 unless otherwise stated; VONB comparative is shown on a constant exchange rate basis
(1) ANP per active agent, comparative based on an actual exchange rate basis
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