1Q 2023 INVESTOR PRESENTATION
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
1Q 2023
Achievements
Digital
Fast
Convenient
Total
1Q 2023 INVESTOR PRESENTATION
مصرف الإنماء
alinma bank
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
■ Introduced Chat-bot service
■ Launched new Alinma mobile app
Expansion of TCR machine installations
2023
Initiatives In-Progress
Driving Agile delivery of IT projects
Digital team being expanded with requisite
skills
Continuously improving new digital app
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■ Continuous improvement in turn-around
time for retail customers
Enhance customer convenience
and experience
■ Launched new Personal Finance Product "Against
Portfolio"
▪ Launched commodity based "Equity Release"
■ Launch Off-plan commodity product
Merged 10 branches
■ Client relationship models for Private and
Affluent customers being improved
■ Enhance ecosystems programs for customer
convenience
77 Initiatives*
*1 new initiative added in 1Q 2023
55mm Initiatives Completed
71%
22/17 Initiatives In Progress
29%
10/48View entire presentation